Why Does My Pdf Upload Say View Again

Solutions to common issues viewing PDFs from a website.

Symptoms

Common symptoms when you lot can't view a PDF on the web:

  • A blank page in the spider web browser
  • A red X icon
  • A broken-link indicator, such as a crimson square, a blue triangle, or a blue circle
  • Error: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version viii or ix is required. Please exit and endeavor again."

To solve some of the most mutual PDF-brandish issues, follow the instructions below in this order: Update Reader or Acrobat, set issues with the PDF, cheque the browser settings, repair or reinstall Reader or Acrobat.

Update Reader or Acrobat

Adobe releases gratuitous security updates quarterly. Make sure yous update your version of Reader or Acrobat to the latest release. The updates often include fixes to common issues. Download the latest free update.

  1. Choose Help > Check for Updates.

    Acrobat 9 and earlier: If a new update is available it installs automatically.

    Acrobat X and 11: Click Update and then clickInstall.

    Acrobat DC: Continue to the next step.

  2. When the Updater dialog box appears, click Download.

  3. After download is complete, click the Acrobat install icon. In the Acrobat Updater window, click Install.

  4. Subsequently installation is complete, restart your estimator and test the PDF over again to meet if you can view it.

PDF solutions

Refresh or reload the folio

Often, just refreshing the page in your browser allows the PDF to load fully.

Try to view a different PDF

Try viewing a unlike PDF. For instance, meet if this sample form displays in your browser. If Acrobat or Reader can open the sample form, and then the other PDF could exist damaged or the web server could be having problems. If possible, contact the individual or company who manages the website.

Try to view a PDF on your hard drive

Make up one's mind if your web browser can open up a PDF from your local hard drive rather than from the web. For this examination, yous need a PDF saved on your estimator.

  1. In your web browser, do one of the following:

    • Mac Os: Choose File > Open (or Open File).
    • Windows: Press Control+O.
  2. (Windows only) From the Files Of Type menu, choose All Files.

  3. Locate a PDF on your computer, select it, and and then click Open.

    If the PDF opens, the website y'all were viewing could have a problem. Contact the individual or visitor who manages the website.

Browser and browser-settings solutions

Use a different spider web browser

Certain conditions on your computer, such every bit security settings or browser cookies, tin prevent you from viewing a PDF. Often, the fastest solution is to endeavour to open the page using a different browser. Try any of the post-obit browsers that you have non already tried:

 Google Chrome
 Mozilla Firefox
 Microsoft Internet Explorer
 Apple Safari

For a list of compatible browsers for Reader and Acrobat, see Compatible web browsers.

Switch to Compatibility View (Internet Explorer)

Some websites display meliorate in the Compatibility View of Cyberspace Explorer. The Compatibility View displays a page as if it were in an earlier version of the browser.

For instructions on how to switch to this view, meetFix site display problems with Compatibility View.

Restart your estimator and effort opening the PDF again

Restart your calculator, then open the web page again. Restarting clears the figurer memory and retentivity cache. Simply restarting your computer ofttimes resolves brandish issues.

Delete temporary Internet files (Net Explorer, Firefox, and Chrome)

Articulate the browser cache (sometimes called temporary Cyberspace files) to ensure that you're viewing a fresh version of the page.

Exist careful when selecting the options. Clear only the browser cache. If you clear all temporary Internet files, you could delete the cookies that comprise login information and preferences. Most browsers let yous choose the blazon of content y'all want to delete.

Firefox Articulate All History dialog box lets you delete only the browser cache.

Reset the Brandish PDF In Browser preference (Acrobat/Reader Ten or before)

Try resetting the display preference in your browser to clear upward the viewing event.

  1. In Reader or Acrobat, correct-click the document window, and choosePage Display Preferences.

  2. From the list at left, select Internet.

  3. Deselect Display PDF in browser, and then click OK.

  4. Endeavor to open the PDF again from the website.

View PDF in 32-bit version of Internet Explorer or Safari (Windows Vista only)

This procedure applies just to Windows Vista users with Net Explorer nine or earlier.

Acrobat and Reader are 32-bit applications on Windows. If you try to open up a PDF in a 64-bit version of Internet Explorer, the PDF opens in stand-alone Acrobat or Reader, non in Cyberspace Explorer.

Only Reader 10.1 or Acrobat 10.one and later support Internet Explorer 9.

To make sure you're using a 32-bit version of Cyberspace Explorer, follow these steps:

  1. In Net Explorer, cull Help > Nigh Internet Explorer. (In some versions of Internet Explorer, select the question mark in the upper-right corner to select About Cyberspace Explorer.)

    If y'all see "64-bit Edition" side by side to the version, and so keep to step ii.

  2. To switch to the 32-bit Internet Explorer, commencement exit 64-flake Internet Explorer. Then double-click the plan icon for the 32-bit version:

    C:\Programme Files (x86)\Net Explorer\iexplore.exe

Reader and Acrobat solutions

Repair Reader or Acrobat

Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard.

Repair from within Reader or Acrobat

Choose Help > Repair Installation.

Repair using Control Panel (Windows)

Y'all can also repair your Acrobat or Reader installation using the Windows Control Panel.

  1. Click Start > Command Panel.

  2. Do one of the post-obit in Command Panel, depending on your version of Windows:

    • (Windows 8/7/Vista) Click Programs, and and so click Programs and Features.
    • (Windows XP) Double-click Add or Remove Programs.
  3. In the list of programs, select Adobe Reader or Adobe Acrobat.

  4. Click Change and follow the instructions to repair the application.

  5. When the process is complete, click Finish.

Advanced solutions

If none of the solutions in the previous sections solve the result with viewing PDFs, you lot can try the post-obit avant-garde steps.

Enable the Adobe PDF browser add together-on (Internet Explorer viii and later)

Make sure that the Adobe PDF browser addition is enabled.

  1. Open up Internet Explorer and choose Tools > Manage Add-ons.

  2. Under Add-on Types, select Toolbars and Extensions.

  3. In the Show menu, cullAll add together-ons.

  4. In the listing of add-ons, select Adobe PDF Reader.

    If you don't come across the Adobe PDF Reader improver, try the other options on the menu. For instance, on some systems, the add-on appears when you select Run Without Permission.

  5. If the button says Disable, then the add together-on is already enabled. This button toggles between Enable and Disable, depending on the status of the selected add-on.

    Enable sets the Adobe PDF Reader add-on to open PDFs in the browser.

    Disable turns off the addition so information technology does non open up PDFs in the browser.

Enable the Adobe PDF browser add-on (Firefox)

Make sure that the Adobe PDF browser add together-on (nppdf32.dll) is enabled.

  1. In the Firefox address bar, typeabout:plugins

  2. Scroll down to a section named Adobe Acrobat.

  3. Make certain that File reads "nppdf32.dll" and "Adobe Acrobat Plug-In for Netscape."
    If this entry is not available, install the latest version of Reader or Acrobat.

Run Acrobat or Reader in a new local ambassador business relationship

Create a user account that has the aforementioned permissions equally the account you utilise when the problem occurs. Or create a local ambassador business relationship. If the trouble doesn't recur when you log on to the new account, then the original user account could exist damaged.

For information on setting up a user account, refer to the following resource or contact your network administrator:

Windows XP: To add a new user to the computer

Windows Vista/7/8: Create a user account

Mac Bone X: Set users on your Mac

Optimize large PDF files

If the PDF file is 4 MB or larger, ask the provider to optimize the PDF file. For information about optimizing PDF files, run across Optimizing PDFs.

Bank check the registry path for Acrobat or Reader (Windows)

Disclaimer:  The registry contains organization-related data that is critical to your computer and applications. Before modifying the registry, exist sure to make a backup copy of it. Adobe doesn't provide support for issues that can arise from improperly modifying the registry. Adobe strongly recommends that you take experience editing system files before you modify the registry. For more information nigh the registry, meet the Windows documentation or contact Microsoft.

  1. Blazonregedit and click OK.

  2. Scan to the key HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.

  3. Make sure that the (Default) value is set for the path where Acrobat or Reader is installed.

    • The default path for Reader is "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe".
    • The default path for Acrobat is "C:\Plan Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe".

    If Acrobat or Reader isn't installed in the default path, brand sure that the key's (Default) value points to the actual location.

For a video sit-in of the procedure, run across Cheque the correct registry path.

If the above registry item doesn't exist on the system, do the following:

  1. Typeregedit and click OK.

  2. Back up your current Registry file:

    • In the Registry Editor dialog box, choose File > Export.
    • Type a proper noun for the file and cull the location.
    • For Export Range, choose All.
    • Click Save.
  3. Go to Edit > New > Cardinal and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.

  4. Become to Edit > New > String Value and proper noun this key (Default).

  5. Select (Default), and then go to Edit > Modify. Type the default path (listed above) in the "Value data" for your production.

Repair the HKCR\AcroExch.Document registry cardinal (Windows)

It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer.

Disclaimer:  The registry contains system-related information that is critical to your computer and applications. Earlier modifying the registry, be sure to brand a backup copy of it. Adobe doesn't provide support for bug that can arise from improperly modifying the registry. Adobe strongly recommends that you accept experience editing arrangement files before you alter the registry. For more data most the registry, see the Windows documentation or contact Microsoft.

  1. Cull First > Run, blazonregedit in the Open up text field of the Run dialog box, and and so click OK.

  2. Back up your current Registry file:

    • In the Registry Editor dialog box, choose File > Export.
    • Type a name for the file and choose the location.
    • For Consign Range, cull All.
    • Click Save.
  3. Navigate to HKEY_CLASSES_ROOT\AcroExch.Document.

  4. Right-click AcroExch.Document and choose Delete; make sure that y'all have the correct key, and click Yes on any prompts.

  5. Right-click AcroExch.Document.7 and choose Delete; make sure that you have the right key, and click Yes on whatever prompts.

  6. Repair your Acrobat or Reader installation.

    This video demonstrates the steps.

Alter the content-type header on the web server (Web administrators)

If you are a webmaster or take administrative rights to a website, configure the web server to send content-type headers of 'application/pdf' for PDF files. For instructions, meet the documentation that came with the web server, or meet this Microsoft support article.

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Source: https://helpx.adobe.com/ca/acrobat/kb/cant-view-pdf-web.html

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